Purchases for ready stocks will be processed, carefully packed and dispatched/shipped out within three (3) working days. Purchases of preorder items will take up to ten (10) working days upon payment to be ready for shipping. We will email tracking informations to you once your item(s) has been sent out. You can use this tracking information to check the whereabouts of your parcel.
Once your parcel has been sent out, all the information regarding your parcel will be handled by Delivery Courier.
How long does delivery take?
1-3 working days for delivery within Peninsular Malaysia.
3-5 working days for delivery to Sabah and Sarawak.
8-10 working days for delivery within Peninsular Malaysia.
10-15working days for delivery to Sabah and Sarawak.
What if I am not in at the time of delivery?
You must ensure you will be available to accept delivery at the Delivery Address on the delivery date as agreed between you and VILLTAGE. If you are not available and re-delivery is required, you need to rearrange with respective courier. Where re-delivery is required because you were not available at the agreed time, you consent to pay additional Delivery Fees as required by the Delivery Courier.