Purchases for ready stocks will be processed, carefully packed and dispatched/shipped out within two (2) working days. Purchases of preorder items will take up to fifteen (15) working days upon payment to be ready for shipping. We will email a tracking id to you once your item(s) has been sent out. You can use this tracking id to check the whereabouts of your parcel.

We’d like to note that shipping duration may take longer than usual during festive seasons and/or if your parcel gets held back for customs clearance.

Once your parcel has been sent out, all the information regarding your parcel will be handled by Delivery Courier.

* Please note, all pre-orders are subject to the customs clearance. If you purchase ready stocks together with pre-order items, the order will be shipped together once the pre-order items are ready.

How long does delivery take?

Ready Stock:

3-5 working days for delivery within Peninsular Malaysia.
5-6 working days for delivery to Sabah and Sarawak.


10-15 working days for delivery within Peninsular Malaysia.
12-16 working days for delivery to Sabah and Sarawak.

What if I am not in at the time of delivery?

You must ensure you will be available to accept delivery at the Delivery Address on the delivery date as agreed between you and VILLTAGE. If you are not available and re-delivery is required, you need to rearrange with respective courier. Where re-delivery is required because you were not available at the agreed time, you consent to pay additional Delivery Fees as required by the Delivery Courier.

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